Callserv Corporation
| About us | We provide a spectrum of fully-integrated IT offshore networking and consulting services that are dedicated to successfully navigate international corporations through the most mission-critical stages of their Call Center/CRM and other IT outsourcing venture. OUR SERVICES CALLSERV can offer you and your company a wide spectrum of products and services both inbound and outbound. We can even tailor fit a service to fit your particular type of business. Below is a list of our existing offerings. Please refer to them so you may see how we at CALLSERV can be your partner in your CRM needs. Service offered: A) Inbound 1 Customer Relations Management 2 Technical Support/Help Desk 3 Call Overflow/After Office Hours Support 4 Order-Taking 5 Inquiries 6 Reservations/Booking 7 Message Transcription 8 Live help desk support 9 E-mail 10 Live chat 11 24X7 browsing assistance 12 Applicant/application screening * CALLSERV services are not limited to the ones stated above. B) Outbound 1 Telemarketing 2 Telephone Surveys 3 Customer Retention/Loyalty Programs 4 Billing Reminders 5 Email Support 6 Cold calling 7 Appointment setting 8 Quality assurance service 9 Back office work 10 Up-sell 11 Cross-sell 12 Customer Win-Back/Donor Reactivation 13 Lead Generation/Qualification 14 Direct Mail Follow-Up 15 Program Testing * CALLSERV services are not limited to the ones stated above. |
|---|---|
| Industry Focus | Telephones & Parts |
| Products/Services | Inbound and Outbound Call Center |
| Our Markets | Worldwide |
| No. of Employees | 101 - 500 People |
| Annual Sales Range(USD) | US$1 Million - US$2.5 Million |
| Year Established | 2003 |
| Legal Representative(CEO) | Sazzad Khan |
