About us
Aldacom is a provider of Call Center services based in the Philippines whose goal is to assist companies deliver quality customer service through efficient, reliable and affordable call center solutions!

Our approach is simple but effective and can be summarized in a step-by-step process as follows:

Identify the needs, goals and objectives of our client.
Propose solutions to meet the needs, goals and objectives of our client.
Focus on an outcome together with our client.
Implement results.
Monitor the effect of results and make changes accordingly.
Operating in the Philippines enables us to hire and train superior representatives while making investments in quality that are impossible in the US. As an outsourced partner, we are able to offer significant savings over internal call centers while maintaining a standard of excellence in providing contact center services.
Industry FocusTelecommunication & Postal Services
Products/ServicesCRM, Fund Raising, Surveys, Customer Support, Direct Response, Help Desk - Email/Web-chat or Telephone based, Lead Capture, Catalog Order Taking, Credit Card Processing, Live Agents 24/7
Our MarketsWorldwide
No. of Employees51 - 100 People
Annual Sales Range(USD)US$1 Million - US$2.5 Million
Year Established1999
Legal Representative(CEO)Allan A. Alvarez
Contact Information
Company NameAldacom
Contact PersonMr Allan Alvarez
Company Address2nd Floor Yabes North Paseo, San Fernando City, La Union, Philippines
Postal Code2500
Telephone Number63 72 2425481
Mobile Number639189341245
Fax Number63 72 7000849
WebsiteAldacom, http://www.callcenterph.com, http://www.bizearch.com/company/Aldacom_137304.htm
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