Hi my name is Yong Ho and i purchased a golf caddy from your company on 9/13/07. I was wondering if i could have my remote replaced because it is not functioning properly. when i press the right arrow key, it goes in reverse. When i press the forward key, it does not move at all, and when the cart moves at all under remote control, it will move crookedly. In other words 1 wheel moves faster than the other, specifically the left wheel moves faster than the right one. Fortunately the manual control functions work perfectly. i was wondering if i could get that remote replaced as well as recieving my rain cover and travel trolley bag that i never recieved with my purchase. My Item number is #***2. Thank you