Dear sir im fitter mr. padero i purchase laptop sony vaio model vpcf23p1e/b on dec.7,2011 when our vessel as virgenia came to rotterdam i have problem to my unit i purchase to you if i have a warranty but my problem now my vessel as of now no have rotterdam as of this time? my problem is my LCD have black color and may keyboard too many mistakes so can you help me my problem how? may salesman agent mr. esteven henckens and may order #TNL 180066 AND BP CODE # VEO0223343 may e-mail add ronnie_*** ok im hopping forward for kind consideration thank you very much..