To Whom It May Concern
My name is John Maguire and I have recently purchased an Automatic Upper Arm Blood Pressure Monitor (Model No: MV701f).
I purchased this product from the "AMCAL" chemist chain in Australia. Contact Details are below:
Contact Name: Jackie Hua
Phone: 07 3261 5477
Fax: 07 3261 5877
Email: ***.au
URL: ***.au
I purchased this monitor as I have a health issue which requires regular blodd pressure monitoring. I am extremely happy with your product but would like to additionally purchase the upper arm "large" adult cuff.
The upper arm "medium" adult cuff supplied when I purchased the unit is too small and is giving innacurate readings.
Additionally, I would like to purchase the Accessories for data transfer to PC. These include:
1. BP Manager software CD-ROM
2. Connecting Cable (USB)
3. Instruction Manual
I have tried to purchase these items through the AMCAL chemist noted above but they do not supply these products. They informed me that a distributor, here in Australia, would be able to supply them. This distibutor does not supply these extra products and instead suggested I contact the Rossmax organisation.
I have attempted to contact your organisation at *** once before but have never received a reply.
I am sending this request at this contact:
***/company/ROSSMAX_INTERNATIONAL_LTD_358797.htm
and hope that you receive this request this time. This has been an expensive purchase and I don't want to purchase another product at another company for the sake of a larger cuff. Even if you cannot help me directly can you email me a contact for your company here in Australia that can assist me.
In summary, I would like to purchase the following:
1. "LARGE" adult cuff (The largest available for purchase)
2. BP Manager Software CD-ROM
3. Connecting Cable (USB)
4. Instruction Manual
My personal contact details are as follows:
John Malcolm Maguire
P.O. Box 3098
Bracken Ridge
Queensland
Australia
4017
Telephone (07) 3261 2233
Mobile 0419 774 380
Thank-You,
John Maguire