Hi, my name is Christina L Turner. I purchased your hair 1 week and 1 day ago in Buffalo, NY.. The texture felt very soft and light to the touch and I fell in Love with it immediately. I had my professional stylist install the hair. I was washed and conditioned first.
After about the 4th day.. The hair began to tangle very badly and she'd unbelievably. I've tried everything from up do's, side styles and the hair still matted up.. Everywhere. Can you assist with a resolution?