I am writing to you following an enquiry that I have received from by credit card company regarding a transaction that your company has accepted for £59.99 on the 9th August 2009. Whilst I did make an online payment to your company for a total of £3.99 on the same day I did not authorise the higher transaction.
Please can you explain what this charge is for and why your company has debited this payment. If I do not receive any response from your company my credit card company will have no alternative other than to treat this as a fraudulent transaction.
If you can contact me as a matter of urgency, that would be appreciated.
My details are as follows:
Paul Butler
36 Daneswood Avenue
Catford
London
SE6 2RQ
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Many Thanks
Paul