To whom it may concern:
My name is Candice Hayes and I work for a finance company called Okinus. We have a customer that purchased a sectional made by your company. The furniture store that the customer dealt with in purchasing this item has recently gone out of business. I was wondering if you had a phone number or email that the customer could contact you as far as possibly getting the item replaced or looked at. The customer has only had the sectional for about 10 months.
Thank you for your time,
Candice R Hayes
Senior Manager
Okinus, Inc.
800-472-1334