I purchased a pair of shoes today at Coup De Foudre in Tsim Sha Tsui at The One shopping mall. I had a horrible experience with the salesperson named Jessica. She was rude and did not listen. I told the supervisor but I can tell that they are friends. Doesn't matter how good the shoes are, customers do expert good customer service. It is unfortuate that Jessica represent Coup De Foudre and I hope you can follow up with the situation.